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Experienced Professionals
Savvy companies ask,
“Who actually will be working on my project?” Smooth senior
consultants often make the sales pitch, but then the rookies
show up to do the work. At Operations Associates our consultants
average more than twenty years of industry experience. The
professional you meet will be involved directly with you
throughout your project and will be responsible for delivering
results. Turnover among our consultants is rare. For over ten
years our turnover has been less than 5% compared to over 20%
for the consulting industry. We’ve executed nearly
1,000 projects since the
company started.
Success-Based Fees
It’s easy for
consultants to talk about increasing value. At Operations
Associates, however, we do more than just talk.
We place fees at risk. This
guarantees that our objectives are aligned with yours. We’re
focused on delivering value and results.
Turn-Key Responsibility
Many consulting
companies provide only limited services, or leave the
implementation to you. Yet successful projects require
integrating resources in facilities, equipment, systems, and
people. As your program manager, Operations Associates offers
you a single point of responsibility.
We will stay with you throughout the project, from
strategic plan through value creation. Our expertise accelerates
returns on investment and reduces risk.
Independent Solutions
Many consulting
companies are aligned with equipment or technology vendors.
Others offer “boilerplate” solutions, not considering each
client’s uniqueness. This raises the issue of whether they are
working in your best interest or their own. Operations
Associates is independent of vendors,
freeing us to offer custom solutions. This leads to better
project execution and higher returns on investment.
Award-Winning Customer
Satisfaction
Consultants can talk
about how they’re the best of the best, but it all comes down to
how well they get the job done and satisfy their clients. For
our design excellence and business results, Operations
Associates has won such awards as the South Carolina Governor’s
Silver Achiever Award in Quality, the Modern Materials
Handling Productivity Design Award, and we were named to the
Inc. 500® list. We measure client satisfaction and
favorably compare with Malcolm Baldrige Award winners.
97.8% of our clients say that we meet or
exceed their expectations. |
